Shipping + Returns
U.S. SHIPPING
Shipping costs are calculated by weight on a per-shipment basis. All domestic packages are shipped via USPS Media Mail unless Priority Mail or FedEx Overnight is selected. Media Mail and Priority Mail do not guarantee delivery dates. FedEex Overnight shipments are guaranteed by FedEx. We ship Monday through Friday. Orders typically go out in the morning. Occasionally we ship UPS instead of FedEx if the delivery window is similar.
INTERNATIONAL SHIPPING
As much as we wish it wasn’t the case, international shipping is expensive and sometimes slow! There are no premiums charged on international shipping. In some cases we’re actually covering part of the shipping cost. Export fees/duties are paid by No Picnic Press, Import fees/duties are the responsibility of the buyer. As sellers, we have no visibility into the fees charged by other countries for the import of books and other products. We wish we did—it would make life easier for everyone. It is a good idea to check with our international stockists before placing your order directly with us. If you’re outside the U.S. and know a bookstore or distributor that’s willing to carry our books, please reach out at hi@elialtman.com. You’ll get free/cheap shipping and we will get to expand our readership.
RETURNS
Returns are accepted within 14 days after receipt for physical products in new condition. Buyers are responsible for return shipping costs. eBook purchases are refundable for 48 hours after purchase. Please contact hi@elialtman.com if you would like to make a return.
Contact hi@elialtman.com for any other questions. Thanks!